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Returns & Exchanges
We want you to love your jewelry. If you are not completely satisfied, we accept returns of unworn, non-custom items within 30 days of purchase.
1
Initiate Return
Visit our online return portal with your order number and zip code to start the process.
2
Print Label
Download and print the prepaid shipping label provided through the portal.
3
Pack Items
Securely pack your items in the original packaging, ensuring the unique ID tags are attached.
4
Ship & Refund
Drop off your package at any authorized carrier location. Your refund will be processed within 7-10 business days of receipt.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing